Here you will find the latest guidelines on the Corona pandemic

Last update 29/01

Reset remains open. We have a clear Corona policy.

Your health, the health of other clients and the health of our employees is very important. To prevent the spread of the corona virus as much as possible, Reset uses a number of security procedures. Reset thus follows the advice of the AZG (Agency Care & Health) and the Federal Government. On a weekly basis, management decides whether measures need to be adjusted.

Any form of treatment / guidance can continue, provided that the general hygiene measures are observed.
Face-to-face contacts remain the standard. Our target audience needs it.
There is a possibility to organize intakes and introductory meetings via Zoom.
In case of (suspicion) of COVID-19 contamination of a client, individual counseling / treatment cannot continue. Becomes
offered an alternative approach at a distance. Unless the individual treatment / support is urgent for therapeutic and / or medical reasons
and inevitable. Then it can continue face-to-face.
The number of people accompanying the client (eg parents, partner,…) to the facility is limited to an absolute minimum.
The use of waiting rooms is kept to an absolute minimum and all protective measures are observed here
Organized group activities can take place with respect for hygiene and social distancing.
Communal activities and events with external parties are temporarily canceled.
Access to the facility can be restricted by the person responsible for the facility
to become. All persons adhere to the preventive and hygienic measures and the guidelines for the use of protective equipment.